Hey gang, This is just a little note to let you know that it’s just come to my attention that we’re experiencing a major, catastrophic human failure in the AJATT Customer Service system (read: Veronica in hospital), so a lot of emails have been left hanging. This is about the third time this year that…
General
Zombies and AJATT!
by khatzumoto
Coming soon…
The Support Ticket System Is Dead, Back To Email: The Great Email Reboot of 2013
by khatzumoto
This entry is part 3 of 2 in the series The Great Support Ticket System Backlog of 2013OK. Guess what? You know that AJATT support ticket system? Total failure. Pretty much. And it’s my fault, not yours. So, we’re going back to email — where things make more sense. But with a twist (more addresses,…
Support Ticket System: Code Veronica
by khatzumoto
This entry is part 2 of 2 in the series The Great Support Ticket System Backlog of 2013Resident Evil FTW! “But it’s called Biohazard in Japan, Khatz!” STFU and leave me alone! Anyway, this is a little update to let you know that a human being named Veronica is now, quite literally, taking care of…
Service Announcement: AJATT Library (Re-)Integration with AJATT Plus
by khatzumoto
Hey there, Tiger. The recent backend upgrade over at AJATT Plus has made it possible to provide lifetime access to data over there as well. So…as of today (actually, as of January 27), the AJATT Library is migrating back over to AJATT Plus. Since AJATT Plus can now do everything that the AJATT Library was…
Support Ticket System Backlog
by khatzumoto
This entry is part 1 of 2 in the series The Great Support Ticket System Backlog of 2013Hey gang, This is just a quick note to let you know a little something. The support ticket (suptic) system is broken. Partially in technical sense (overrun by spam), but mostly in a human way (me). In fact,…