Mediocre Excellence, Or, Excellence By Mediocrity: How To Achieve Greatly By Doing Almost Nothing

This entry is part 1 of 11 in the series Mediocre Excellence

This entry is part 1 of 11 in the series Mediocre Excellence“What would be really interesting to see…is how beautiful things grow out of s##t. Because nobody ever believes that. Everybody thinks that Beethoven had his string quartets completely in his head—they’d somehow appeared there and formed in his head—before he, and all he had…

Shadowing: No One Will Ever Love You Again

This entry is part 10 of 10 in the series Social Resistance

This entry is part 10 of 10 in the series Social Resistance“Every act of conscious learning requires the willingness to suffer an injury to one’s self-esteem. That is why young children, before they are aware of their own self-importance, learn so easily; and why older persons…if vain or important, cannot learn at all.” Thomas Szasz…

The Support Ticket System Is Dead, Back To Email: The Great Email Reboot of 2013

This entry is part 3 of 2 in the series The Great Support Ticket System Backlog of 2013

This entry is part 3 of 2 in the series The Great Support Ticket System Backlog of 2013OK. Guess what? You know that AJATT support ticket system? Total failure. Pretty much. And it’s my fault, not yours. So, we’re going back to email — where things make more sense. But with a twist (more addresses,…